Privacy Policy for CHAPLAINCY SA

**Effective Date:** 12 September 2026

At CHAPLAINCY SA, accessible from https://chaplaincysa.co.za “CHAPLAINCY SA Website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CHAPLAINCY SA and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@chaplaincysa.co.za

1. Compliance with the Protection of Personal Information Act (POPIA)
As a South African entity, CHAPLAINCY SA strictly complies with the **Protection of Personal Information Act (Act 4 of 2013) (“POPIA”)**. By interacting with our website, subscribing to services, or ordering products via WooCommerce, you consent to the processing of your Personal Information as outlined here.

2. Personal Information We Collect
When you register an account, place an order, or make an inquiry via our WooCommerce platform, we collect relevant information including:
* **Identity Data:** Full Name, Company Name, Business Registration Number (where applicable).
* **Contact Data:** Email Address, Telephone Number, Physical Delivery Address, Billing Address.
* **Financial Data:** Payment details processed securely via external third-party payment gateways (e.g., PayFast, Yoco, or Peach Payments). CHAPLAINCY SA does not store your full card details.
* **Transaction Data:** Records of products and laboratory consumables purchased from us.

3. How We Use Your Information
We use the collected data to:
* Process, fulfil, and deliver your WooCommerce orders.
* Generate invoices, quotes, and statements.
* Provide fast and efficient technical customer support.
* Inform you of order status changes or product updates.
* Comply with statutory South African tax and auditing laws.

4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as legally required under South African financial and corporate laws.

5. Your POPIA Rights
You have the right to request access to the personal data we hold about you, request corrections, or object to processing. To exercise these rights, please contact our Information Officer at info@chaplaincysa.co.za